Returns & Exchanges

At HYPHEN, we want you to love your skin. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are unused and in the same condition as when you received them.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, your refund or exchange will be processed within 5-7 business days to your original payment method.